Reports to: Senior Account Manager
At HOMEROOM, we don't think of ourselves as an agency.
We think of ourselves as an extension of our clients' in-house teams.
As an Account Manager, you'll own the day-to-day relationship for a portfolio of client partners. You'll serve as the connection between the client and our internal team, bringing together Strategy, Copy, Design, and Implementation to keep everyone aligned and moving forward.
Your job is to make the partnership feel effortless. You'll create clarity, anticipate needs, keep work on track, and make sure both the client and HOMEROOM team have what they need to succeed.
The best Account Managers are equal parts communicator, organizer, problem solver, and partner. They don't simply manage what's happening today. They're already thinking about what's coming next.
What You'll Do
- Own the Client Relationship
- Lead Client Communication
- Keep the Team Moving
- Know Your Clients
- Anticipate What's Next
- Protect the Partnership
- Partner Across Departments
What Success Looks Like
After 90 days, you are:
- Independently owning the day-to-day relationship for your assigned clients.
- Leading organized, productive client calls with clear next steps.
- Keeping projects, approvals, and timelines moving without constant oversight.
- Anticipating client needs and flagging risks before they become problems.
- Building strong relationships with both clients and internal teams.
- Understanding each client's business, priorities, and scope.
- Creating a client experience that feels proactive, thoughtful, and dependable.
You're Probably a Great Fit If You…
- Are an exceptional communicator.
- Naturally create organization and clarity.
- Follow through without needing reminders.
- Enjoy building genuine client relationships.
- Can manage multiple priorities without losing sight of the details.
Source: Wellfound.
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