Transaction Monitoring Manager

Lead transaction monitoring operations, overseeing alert investigations, investigative consistency, and monitoring program effectiveness.

Responsibilities

• Manage alert queues, investigators, escalations, and operational SLAs.
• Review complex cases, investigation quality, and suspicious activity escalations.
• Establish monitoring procedures, investigative standards, and disposition criteria.
• Collaborate on scenario tuning, threshold optimization, and false-positive reduction.
• Track alert volumes, case outcomes, quality metrics, and investigator performance.

Qualifications:
5+ years in transaction monitoring or AML operations, including team management experience.
Strong knowledge of AML typologies, monitoring controls, and regulatory expectations.