Manage customer due diligence and onboarding operations, balancing regulatory requirements, risk management, and operational efficiency.
Responsibilities
- Lead onboarding investigators and oversee customer risk assessments.
- Review high-risk customers, complex ownership structures, and escalations.
- Establish KYC/KYB procedures, evidence standards, and approval criteria.
- Manage onboarding SLAs, quality assurance, and periodic review processes.
- Improve verification workflows, operational controls, and regulatory readiness.
Qualifications:
5+ years in KYC/KYB or customer due diligence, including leadership experience.
Strong knowledge of CIP, CDD, EDD, beneficial ownership, and risk-based onboarding.
Source: Wellfound.
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