Headquarters: Mountain West, US

URL: https://mangovoice.com

Your Responsibilities:

• Develop a deep understanding of what our customer needs. Insights will come from different places such as 1:1 calls with customers, support desk, surveys, in-app analytics and more.
• Partner with leadership, support and technical teams to develop product roadmaps.
• Research and conceptualize features that support business and user needs.
• Identify and resolve friction-points our customers experience using our platforms.
• Gather & analyze data to support product decisions.
• Develop and maintain product documentation.

Some things you may do on a given day:

• Participate in customer interviews with new or active users.
• Conceptualize and mockup new potential features and use-cases.
• Identify different segments of customers and analyze what features are most important to them.
• Stay in touch with product & support teams to discover potential issues to be improved.
• Collect & analyze usage-data to make data-driven decisions about new features.
• Develop documents for new features or improvements to existing ones.
• Give instructions and work together with a UX/UI-designer to turn your ideas into workable prototypes.
• Test prototypes or designs to validate design concepts.

Requirements

• Minimum 3+ years of experience as a Product Manager for a software company
• Experience in SaaS and Medical is highly preferred
• Experience working remotely with a distributed team
• Excellent interpersonal and communication skills
• Strong troubleshooting and analytical thinking skills
• You’ve got an eye for design and detail.

What you’ll get:

• You’ll be working alongside the CTO and CEO as the head of product.
• You’ll get a salary that matches your skills.
• You’ll own challenging and rewarding projects.
• You’ll work remotely with flexible hours.
• You’ll grow with us long-term.

Go to posting –> https://weworkremotely.com/remote-jobs/mango-voice-senior-product-manager-1