Grayce: Product Manager

Headquarters: San Francisco, CA



Grayce is hiring a full-time product manager to grow its platform that supports families in assisting their aging, ill, and vulnerable loved ones.  We’re seeking a product manager to expand and advance product features to drive increased customer engagement while also building workflows and tooling to allow our team of Grayce Experts to deliver t0p-notch service.  You will have the opportunity to define culture and product practices as well as shape the product roadmap. You’ll articulate what a winning product looks like, rally the team to build it, and iterate until we get it right. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out features to deliver the company’s vision and strategy.

What you will do:
  • Gain a deep understanding of user experience, identify and fill product gaps, and generate new ideas that improve user experience and drive growth

  • Translate product strategy into detailed requirements and prototypes

  • Create user personas and solicit external feedback on features 

  • Scope and prioritize features based on business objectives and needs

  • Manage roadmap and communicate product direction across the company 

  • Design tooling and workflows within the app to support operational efficiency and scalability

  • Work closely with engineering team to scope, test, and deploy new features, including testing

  • Support product development and launches to ensure success in collaboration with marketing, sales, and operations teams

  • Measure and iterate product success through quantitative and qualitative measures


The ideal candidate’s experience would include:

  • 3-5 years product management experience

  • Proven track record of managing all aspects of a successful product throughout its lifecycle

  • Strategic and analytical thinker who uses data-driven hypotheses and user behavior patterns to shape product decisions

  • Proven ability to develop product strategies and features and effectively communicate recommendations to company leadership

  • Solid technical background with understanding and/or hands-on experience in software development and web technologies

  • Strong problem solving skills and willingness to roll up your sleeves in an early-stage startup environment

  • Excellent written and verbal communication skills

  • Excellent organizational skills and attention to detail

  • Bachelor’s degree


  • Strong intuition around caregiver needs and pain points

  • B2B and B2C product management experience

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