The UX Specialist will lead all user-centred research and early-stage UX design for our Cloud MVP and future platform iterations. This role is essential for understanding client workflows, documenting insights, and validating initial design concepts. These findings will then guide our UI Designer in creating high-quality, user-friendly designs.
What You’ll Be Doing
User Research & Workflow MappingConduct user research, including interviews, shadowing, and surveys, with select clients and internal teams to understand workflows, pain points, and feature requirementsDocument and analyze key outcomes needed for our customers and design efficient, flexible and consistent workflows to achieve themBuild consistent UI patterns for repeatable/common workflowsLow-Fidelity Wireframing & UX PrototypingCreate initial wireframes for core user workflowsIterate and improve designs based on user feedback from usability testingWork closely with the UI Designer, providing a comprehensive UX brief that outlines findings, priorities, and design goalsUsability Testing & Data SynthesisConduct usability testing sessions with clients to validate design decisionsDocument findings and provide structured feedback for continued improvements post-MVPMVP Requirements DocumentationProvide a comprehensive report on user insights and functional requirements, as well as recommended UX patterns for both the MVP and the follow-up rebuild phasesWhat You’ll Bring
5+ years in UX design, particularly with SaaS platforms or enterprise applicationsExperience with platform redesigns and MVP development is highly preferredSkilled in user research methodologies, including interviews, usability testing, and workflow mappingProficiency in wireframing tools (e.g., Figma, Sketch, Adobe XD)Strong communicator and team player, able to work closely with cross-functional teams and a dedicated UI DesignerComfortable with fast-paced environments and iterative development cyclesProven experience with WCAG guidelinesNice to HaveExperience with compliance-heavy or data-driven applicationsFamiliarity with accessibility standards and best practices for enterprise platforms* This is a 3 month contract with the opportunity to extend to 6 months *
Please include a link to your profile or a sample of your work
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