Styla is changing the way brands and retailers interact with their customers digitally. Our technology enables merchants to run their store in headless mode, with split-second load times and unprecedented stability, which boosts conversion rates, especially on mobile devices. We are now bringing this technology to market, targeting small and medium businesses around the world, using the BigCommerce ecommerce platform.
For our Product department, we are looking for a Technical Product Manager (m/f/x) who can be ‘the face’ of our product and represent it internally and externally.
Challenges that you may solve:
Conduct user research via interviews with key users (e.g. partner agencies, customers), questionnaires or other feedback tools
Research & define features or improvements that delight our customers and make our platform even more powerful
Gather & evaluate feedback from internal and external stakeholders (Operations, Customer Success, Support, Agencies, Suppliers) on feature proposals and find solutions that work for customers and stakeholders alike
Prioritize product opportunities based on criteria that bring the product closer to its vision by moving the needle on focus metrics or OKRs
Work closely with developers to determine feasibility & complexity of proposals and then develop, test and deliver features and improvements
Effectively communicate the value and functionality of delivered features and improvements to users
Analyze complex technical problems to find elegant solutions for user issues and feature designs
Support customers to get the most out of our product and solve issues for them together with customer support
Create content for scalable product support together with technical support specialists.
Help shape a sustainable product vision and roadmap in line with the product & portfolio strategies
For this, you ideally bring:
Several years of experience in technical product management in the SaaS industry OR several years experience as a developer or technical second-level support with a keen interest in product management
Excellent communication skills as well as full professional proficiency in German and English
Quick comprehension of new technical concepts
Project management and basic data analysis skills
Nice to have: Basic data management experience (JSON, SQL), Network call / API call analysis knowledge, browser dev tool skills (e.g. postman), Jira experience, experience in one or more ecommerce shop systems
This is what’s in it for you:
Career opportunities in an international company 🚀
Our employees are important to us: We offer you a permanent employment contract
Family-First: thanks to flexible working hours and remote position: as a Styla family we know what it means to be there for each other, that’s why it’s important to us that you can also be with your loved ones in case of emergency and live a balanced work-life-balance 👪
Be yourself: With us, you can and should be who you are – we love individuality 🌈
Quality Time: joint team and company events throughout Germany and abroad 🎉
We support you in your growth, whether further education or courses, talk to us, and together we’ll see what’s possible 🌱
Openness to new things is our mantra: no matter what the topic, you can actively contribute and shape the Styla of tomorrow
Your future is important to us, which is why we give you the opportunity to take out or take over your company pension scheme in the form of a direct insurance policy
Environmental awareness: We want to make our world a little better for you. That’s why we pay attention to sustainability, rely on digital workflows and offset unavoidable emissions 🌵
If you are interested in this position, please feel free to contact our People and Culture team directly at email@example.com for more information – we’d love to hear from you!