We are looking for a Partner Success Manager fluent in Arabic to join United Tech. In this role, you will build strong relationships with our partners and streamers, helping them grow on our platform by providing hands-on support, training, and proactive problem-solving. You will be the key link between partners and our teams, ensuring smooth collaboration and sustained success.
About the product: We are building a streaming platform, a place where people from 70+ countries connect in real-time, share emotions, and fight loneliness through technology. Live-streaming is one of the fastest-growing niches in tech, with a projected market size of $240B by 2027. We are already part of this global race, offering ad-free streaming, 24/7 live events, and seamless user experience. As part of our team, you will work on challenges at scale: from launching a new market to processed improvement and optimization. Your work will directly contribute to product growth, but also impact people’s lives and social interactions. We are aiming to enter the global Top-5, and we need the boldest minds to get there!
In this role, you will
Build and maintain high-touch, consultative relationships with partners and streamers through regular and transparent communicationConduct trainings and presentations on our product features, updates, and motivational programsSource new partners and streamers and manage their onboardingProvide ongoing support by addressing inquiries, resolving issues related to payments, fines, or legal matters, and helping partners make the most of platform featuresCollaborate with cross-functional teams (finance, legal, support) to meet partner needs and support their growthGather feedback from partners and translate it into actionable insights for product and process improvementsIt’s all about you
Upper-intermediate level of English or above Proficient in Arabic for effective partner communication and supportExperience in the social networking industryHands-on experience working with a streaming platform1+ year in account management, customer success, sales, or a similar roleAnalytical thinking and attention to detailProven ability to manage relationships with diverse partners and stakeholdersStrong focus on resultsProactive approach to identifying and solving system-level issuesSelf-driven and able to work independentlyWould be a plus
Experience working with CRM systemsBasic Excel skills (e.g., VLOOKUP, pivot tables)Familiarity with analytics tools like Amplitude or TableauWhat we offer
Care and support: 20 paid vacation days, 15 sick days, and 6 additional days off for family events100% medical insurance coverageSports and equipment reimbursementTeam building events, corporate gifts, and stylish merchFinancial and legal supportPosition retention and support for those who join the Armed Forces of UkraineParticipation in social initiatives supporting UkraineComfortable working environment:Work remotely with a flexible schedule Workspace rental reimbursement in other cities and abroadModern equipment or depreciation of your own toolsInvestment in your future:Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche70% of our heads and leads have grown into their roles here – so can you!Performance-oriented reviews and Individual Development Plans (IDPs)Reimbursement for professional courses and English classesCorporate library, book club, and knowledge-sharing eventsHiring process
Intro callHiring Team InterviewTest TaskBar-raisingReference checkOffer
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