Senior Engineering Manager

  • Leading and managing an engineering team through design, development, testing and delivery of software applications and iteration.
  • Responsible for creating culture of high ownership, provide technical leadership and partner closely with other engineering teams and product management
  • Working in a fast-paced environment, maintaining a healthy sense of urgency, continually improving engineering processes and architecture in pursuit of our mission.
  • Solve complex problems, establish a high engineering-bar and value execution to drive highly impactful outcomes
  • Establish a culture of leadership and progress where employee growth and development is top of mind.

Requirements

  • Managing a team of Software Engineers (mostly remote); understanding their strengths, needs, motivations, and shortfalls; developing strategies for best utilizing and mentoring
  • Interfacing with a product group in understanding and communicating requirements well to a team of software developers
  • Conducting team operational duties: Sprint planning, burndown maintenance, capacity, and velocity tracking
  • Interfacing with a QA team, working knowledge of the phases of common QA workflows, what goes into designing and managing a QA process and working knowledge of the various kinds of automated, manual, and semi-automated tests
  • 3+ years of leading software teams
  • Solid CS fundamentals and hands on coding skills
  • Experience with Ruby on Rail 
  • Experience with observability tools and platforms like DataDog
  • Experience with modern web technologies and system design & architecture
  • Experience building and shipping cloud native SaaS software systems
  • Experience building software with IaC (Infrastructure as Code) frameworks and tool.
  • You have courage and the ability to have difficult conversations candidly and empathetically.
  • You are able to communicate in English clearly both verbally and in writing.
  • You can motivate and inspire.
  • Experience with a video PaaS platform such as Twilio, Vidyo, Chime etc…
  • Knowledge of webRTC and video networking/quality metrics 
  • (nice to have) Knowledge of SIP and Telephony systems
  • Seeks out collaboration, identifies and solves problems
  • Understanding of major project-management methodologies, their comparative strengths and weaknesses
  • A “power user” of common administrative tools, and of at least one project-management suite
  • A passion for apps, quality design and engineering; a strong understanding of the capabilities and behaviors of common browsers and mobile devices
  • Scrum Master certification a plus

Benefits

  • Competitive salary
  • Great benefits package including medical, dental, vision, HSA & FSA plans
  • 401(k)
  • Generous PTO plan, plus 12 paid national holidays
  • Fun, collaborative environment where the company is working to define the future of telemedicine
  • Excellent opportunity for professional growth

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