Senior CRM Consultant

Hertility is a women’s health company built by women, for women. We’re shaping the future of reproductive healthcare by pioneering unique diagnostic testing that provides data-driven and advanced insights into reproductive health, fertility decline and the onset of menopause. We provide expert advice, education and access to care – all from the comfort of your home.

31% of women will suffer from a reproductive health issue at some point and through our research, we aim to reduce the time to diagnosis through advanced at-home testing and specialist gynaecological care. We tailor pathways to the individual’s reproductive goals, whether it be to explore their ovarian health and fertility options or overall hormonal health, such as confirming a PCOS diagnosis. Currently, we can screen for 18 of the most common pathologies which may lead to reduced fertility and signpost gynae cancers.

Ultimately, our aim is to change attitudes around reproductive health, both for individuals and in the workplace, and to encourage women to be proactive by tracking their reproductive health. We’re calling this the Reproductive Revolution!

The role

We’re looking for a Senior CRM Consultant to be responsible for maintaining, building and growing the CRM function whilst shaping our customer communication strategy. 

You will be focusing on retention across our existing channels like email and SMS, and future channels like in-app and push; whilst also looking at acquisition too.

We’re expecting you to constantly analyse the data to determine ways to optimise performance and therefore improve conversion and retention.

Requirements

You will be a good fit if you have:

  • In-depth knowledge of digital marketing and loyalty principles and the end-to-end process for campaigns from strategy to deployment.
  • 6+ years CRM experience, with demonstrated success in a strategic email marketing role.
  • Experience working in a fast paced startup; bonus points if you’ve worked with an app.
  • Expertise in Braze.
  • Experience using multiple channels (email, SMS, app) to communicate to the customer base with a focus on conversion and retention.

Benefits

 

  • Short term contract (flexible)
  • Immediate start 
  • £350 – £500 per day

Equality & Diversity:

Hertility Health is an equal opportunity employer that is committed to diversity and inclusion both within the workplace and throughout our application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application.

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