This role is for one of Weekday’s clients
Salary range: Rs 500000 – Rs 600000 (ie INR 5 – 6 LPA)
Min Experience: 3+ years
Location: Remote
JobType: full-time
As part of the Operations team, you will manage the post-booking workflow, coordinate with guests and suppliers, and ensure every itinerary is accurately organised. You’ll also track payments and prepare travel and financial documents.
Requirements
Key Responsibilities
– Booking Coordination: Coordinate with suppliers to book agreed itineraries accurately and communicate all arrangements. – Guest Communication: Handle post-booking inquiries, changes and special requests throughout the guest’s travel journey. – Supplier Coordination: Keep suppliers updated on guest requests, changes and confirmations.
– Payment Management: Track payments, send payment links to guests and prepare documents for supplier payments.
– Travel Documentation: Prepare and share travel planners, itineraries and related documents with guests and suppliers.
– Booking Systems: Maintain accurate records in internal booking software, generate reports and carry out basic data analysis.
– Process Improvement: Identify workflow gaps and potential conflicts early and help resolve them.
– Team Coordination: Work with Sales, Customer Support and Destination Guides to ensure smooth handovers and trip delivery.
What We’re Looking For
– Strong attention to detail in tour operations and booking coordination.
– Excellent written English and clear communication with guests and suppliers.
– Strong organisation and time management across multiple departures. – Ability to identify issues early and work with others to resolve them.
– Comfort with document formatting, spreadsheets and PowerPoint.
– A proactive approach and ability to work independently. Qualifications
– Undergraduate degree in any discipline; a postgraduate qualification is a plus.
– 3-5 years of relevant work experience. Travel industry experience is highly desirable.
Must-have skills
booking coordination, written English, communication
Source: Weekday AI job board (Workable (all companies)).
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