We're Hiring: Professional Service Manager
Remote | Full-Time | Monday–Friday, 9:00 AM–6:00 PM
Are you tech-savvy, a problem-solver, and passionate about helping customers get the most out of technology?
We're looking for a Professional Service Manager to help clients streamline their workflows, implement solutions, and make the most of our software.
In this role, you'll work directly with clients to understand their needs, configure features, integrate tools, and migrate data. You'll also collaborate with internal teams to deliver smooth implementations and an excellent customer experience.
What You'll Do
-Meet with clients daily to understand their business needs and deliver tailored solutions.
-Configure software features based on clients' workflows and requirements.
-Support integrations with third-party platforms and migrate data from existing systems.
-Complete implementation tasks and other client requests independently.
-Build strong client relationships through clear communication and reliable support.
-Troubleshoot technical issues and coordinate with Customer Success, R&D, and integration partners.
-Manage multiple projects and priorities in a fast-paced environment.
What We're Looking For
-At least 1 year of experience working in a SaaS company (required).
-Native-level English proficiency (required).
-Strong technical aptitude and the ability to learn new software quickly.
-Excellent communication and client-facing skills.
-Strong problem-solving, organizational, and multitasking abilities.
-A proactive, dedicated, and curious mindset.
-Ability to work independently and collaboratively in a fast-paced environment.
Working Schedule
-Monday–Friday, 9:00 AM–6:00 PM
Source: Wellfound.
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