Fully remote (U.S.). Hourly plus performance bonuses, $2,400 to $4,800 per month. Recent and upcoming college graduates are encouraged to apply.
About us
Hyperion Property Management is a Wisconsin property management firm on a mission to change how property management is done through technology. We manage close to 250 rental units across 8 Wisconsin counties. Tenants submit requests online, every request becomes a tracked work order, and our team works from wherever they are.
The role
You'll own the maintenance side of our portfolio from your laptop. When a tenant reports a leaking faucet, a broken furnace, or a unit that needs to be ready for move-in, you make sure the right vendor gets there, the work gets done, and everyone is kept in the loop. You won't be swinging a hammer; you'll be the person who makes sure the hammer shows up.
What you'll do
- Triage incoming maintenance requests and decide what's urgent and what can be scheduled
- Dispatch vendors and contractors, confirm appointments, and follow up until each job is closed
- Keep work orders accurate and up to date in Process Street, our workflow system
- Find, vet, and price new vendors; compare quotes and build a reliable vendor bench
- Communicate clearly with tenants, vendors, and property owners by phone, text, and email
- Coordinate make-ready work so vacant units are ready on time for new residents
- Spot repeat problems and suggest fixes that save owners money over time
How we work
Clear systems, tracked work orders, and automation do the heavy lifting, so you can focus on good judgment and follow-through.
Our culture
We're a small, high-trust team on a mission to rebuild property management with technology. Nobody here waits for permission to make something better: if a process is clunky, we fix it; if a task repeats, we automate it. You'll own your area from day one and have a real say in how we build the next version of the company.
Who we're looking for
- You love systems and tech, and get a kick out of making a workflow faster and cleaner
- You own things end to end: a closed work order means the problem is actually fixed
- You work hard and you're reliable; people can count on you
- You're calm and clear on the phone, even when a tenant or vendor isn't
This probably isn't for you if
- You'd rather avoid phone calls with tenants and vendors
- You need someone telling you what to do next
- You tend to start things without closing the loop
- You prefer the way things have always been done over trying new tools
Required
- Comfortable working daily in web-based software, email, and phone/text
- Reliable internet and a quiet place to work remotely
Nice to have
- Exposure to property management, construction, or the trades
- Experience with Process Street, Buildium, or similar workflow tools
- Experience negotiating or comparing vendor quotes
Why join
- Fully remote from anywhere in the U.S.
- Bonuses tied to your results, not just your hours
- Real ownership from day one, with room to grow as our portfolio grows
How to apply
Apply with your resume and a few sentences on a time you kept a messy situation on track.
Source: Wellfound.
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