About the Role As a Software Support Engineer, you’ll provide software support for customers with complex conveyor and robotics systems driven by our in-house and third-party software providers. As a member of our Customer Service team, you’ll use your WMS/WES/WCS…
At the American College of Radiology (ACR), our work begins with a commitment to our members and the patients they serve. Representing nearly 40,000 radiologists, radiation oncologists, interventional radiologists, nuclear medicine physicians, and medical physicists, ACR is a recognized leader…
About us AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America,…
JOB SUMMARY The Director, Customer Experience, Provider Journey leads the end-to-end provider experience strategy, priorities and improvement roadmap. This role uses provider research, voice-of-customer feedback and operational data to identify needs and measure improvement. The Director works across Commercial, Client…
JOB SUMMARY The Director, Customer Experience, Patient Journey leads the end-to-end patient experience strategy, priorities and improvement roadmap. This role uses patient research, voice-of-customer feedback and operational data to identify needs and measure improvement. The Director works across Commercial, Client…
Cofertility is a Series A company focused on the fast-growing field of fertility and family planning. Through Cofertility Freeze, women can freeze their eggs for free when they donate eggs to a family who can’t otherwise conceive. Cofertility Family serves…
JOB SUMMARY The Manager, Customer Experience, Post-Test Support & Billing owns the strategy, roadmap and improvement portfolio for the patient and provider journey after result finalization. This role prioritizes improvements using customer, operational and business outcomes and serves as the…
JOB SUMMARY The Manager, Customer Experience, Engage & Initiate owns the strategy, roadmap and improvement portfolio for the early patient and provider journey, from initial engagement through a complete, actionable order. This role prioritizes improvements using customer, operational and business…
JOB SUMMARY The Manager, Customer Experience, Order to Result owns the strategy, roadmap and improvement portfolio for the patient and provider journey from a complete, actionable order through result finalization. This role prioritizes improvements using customer, operational and business outcomes…
JOB SUMMARY The CX Research & Measurement Lead owns Baylor Genetics’ enterprise customer experience research and measurement strategy across the patient and provider journeys and all three CX value streams. This role establishes the roadmap, standards and governance for Voice…