About Nurra
Nurra supports patients with complex healthcare needs through high-touch, compassionate care coordination. We combine human connection with thoughtful systems and technology to help patients feel supported, informed, and cared for.
We’re a fast-growing, mission-driven startup. Patients are why we exist, and everyone here is genuinely passionate about helping them. We look out for one another and want every teammate to feel comfortable showing up as their true self.
About the Role
We’re hiring a licensed RN with strong expertise in Care Coordination to work directly with patients while bringing clinical experience and judgment to our growing Care Navigation team. RN must be able to practice in CA, with preference for multi-state licensure.
This is a patient-facing role for an RN who enjoys building relationships, coordinating care, and helping patients navigate complex healthcare needs. You’ll manage your own patient caseload while also serving day-to-day as the Care Navigation team’s accessible clinical resource when questions or more complex patient situations arise.
You’ll also have the opportunity to help improve clinical and EHR platform-based workflows, chronic condition care navigation-oriented protocols, and educational tools that support safe, consistent, highest-quality patient care coordination and support as Nurra grows.
What You’ll Do
Build trusting relationships with patients through consistent, compassionate outreach
Help patients navigate appointments, referrals, medications, care plans, and next steps
Coordinate across providers, specialists, pharmacies, and healthcare systems to keep patient needs moving forward
Provide high-touch support that makes patients feel seen, heard, and cared for
Manage a patient caseload of complex chronically ill patients with strong documentation, organization, implementation, and follow-through
Serve as a clinical resource for Care Partners when clinical questions or more complex patient situations arise
Support questions related to medications, medication reconciliation, changes in patient condition, and appropriate escalation or next steps
Help develop clear, practical guidance for common clinical workflows, including intake, care planning, medication reconciliation, and clinical escalation
Identify recurring clinical questions or challenges that could be addressed through better workflows, training, or guidance
Partner with Clinical Operations and clinical advisors to translate clinical guidance into practical, day-to-day processes
Adapt as our tools, workflows, and internal systems evolve
What We’re Looking For
Active, unencumbered RN license in CA. Additional licenses or Compact licenses are a plus!
Must have been working in direct patient care for a minimum of 2 years.
Experience with and continued commitment to providing direct patient care
Must be experienced with independent management of patient caseload
Strong, independent clinical judgment and the ability to recognize when concerns require escalation
Ability to communicate clinical information clearly and practically to both patients and team members
Experience working with interdisciplinary care team and excellent interpersonal skills
Authentic compassion and a strong instinct for patient-centered care
Strong organizational skills and meticulous attention to detail
Tech fluency and expertise working with multiple digital tools and EHR platforms
Ability to balance clinical thinking with warmth, efficiency, and accountability
Resilience, flexibility, and enthusiasm to adapt in a fast-growing startup environment
Helpful Backgrounds
We’d especially love to hear from RNs with experience in:
Care management or care coordination
Chronic disease management
Complex care management
Telehealth or remote patient support
Patient education and medication reconciliation
What Success Looks Like
Success in this role means patients feel genuinely supported, their care needs are followed through reliably, and clinical concerns are recognized and escalated appropriately.
The right person is both a strong RN and a strong relationship-builder, someone who can connect deeply with patients, navigate complex healthcare needs, and use their clinical experience to support thoughtful, high-quality care.
You’ll also help us learn from the day-to-day work by identifying recurring questions, gaps, and opportunities to make our clinical workflows clearer and stronger as Nurra grows.
If you’re an RN who loves helping patients, enjoys solving problems, and wants to help build a thoughtful model of care, we’d love to hear from you.
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: Remote
Pay: $40.00–$42.00 per hour
Source: Nurra Health job board (Dover).
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