Business Development Representative Ghana

Business Development Representative (BDR)

Kspace Technologies Ghana Ltd.

Location: Accra, Ghana
Work Arrangement: Hybrid (Remote & Field-Based)
Employment Type: Full-Time
Department: Sales & Business Development
Experience Level: Entry to Mid-Level (1–3 Years)
Compensation: Competitive, performance-based compensation with sales commissions
Reports To: Business Development Executive / Regional Lead

About Kspace Technologies

Kspace Technologies is a technology solutions and consulting company operating across Canada, the United States, Ghana, and Europe.

We help businesses improve operations, adopt technology, modernize systems, and execute digital transformation initiatives.

Our services include:

• Digital Platforms & Application Development
• Artificial Intelligence & Intelligent Systems
• Enterprise Software & Systems Integration
• CRM, ERP & Business Process Automation
• Cloud Infrastructure & IT Solutions
• Strategic Technology Advisory
• IT Field Operations & Hardware Refresh
• Kspace Care — Technology Maintenance & Support

Through our Ghana operations, we work with startups, small and medium-sized businesses (SMEs), and established enterprises to identify business challenges and deliver practical technology solutions.

We are expanding our commercial presence in Ghana and seeking a proactive, commercially minded Business Development Representative (BDR) to support customer acquisition and revenue growth.

Position Overview

As a Business Development Representative, you will be responsible for identifying prospective customers, initiating business conversations, qualifying opportunities, and generating a consistent pipeline of potential clients for Kspace Technologies Ghana.

This is an outbound-focused sales position requiring prospecting, relationship building, market research, and direct engagement with business decision-makers.

You will work closely with the Business Development Executive and technical teams to connect prospective customers with relevant Kspace solutions.

We are looking for someone who can create business opportunities rather than simply wait for incoming inquiries.

Key Responsibilities

1. Prospecting & Lead Generation

• Research and identify potential clients across Ghana.
• Build targeted prospect lists of SMEs, established businesses, and enterprise organizations.
• Identify business owners, founders, managing directors, operations managers, and IT decision-makers.
• Generate leads through phone calls, emails, LinkedIn, referrals, networking, and in-person visits.
• Maintain a consistent pipeline of qualified prospects.

2. Business Outreach & Engagement

• Initiate professional conversations with prospective customers.
• Conduct outbound calls and follow-up communications.
• Introduce Kspace Technologies and its service offerings.
• Arrange discovery meetings and consultations.
• Attend relevant business networking events and industry engagements.
• Develop relationships that create future business opportunities.

3. Customer Discovery & Qualification

• Understand prospective customers' current business operations and challenges.
• Identify opportunities where technology can improve efficiency, productivity, customer experience, or business growth.
• Ask effective discovery questions to uncover business needs, priorities, budgets, and decision-making processes.
• Assess whether prospective customers are suitable for Kspace services.
• Refer qualified opportunities to the Business Development Executive for further consultation, proposal development, and closing.

4. Sales Pipeline Management

• Maintain accurate records of prospect interactions and opportunities.
• Track leads from initial outreach through qualification and handover.
• Update the company's sales tracking tools.
• Follow up consistently with prospects and existing opportunities.
• Provide weekly activity reports, pipeline updates, and sales forecasts.

5. Market Intelligence

• Research emerging business opportunities across Ghanaian industries.
• Identify industries with growing technology needs.
• Monitor customer demand, competitors, and market developments.
• Share customer feedback and commercial insights with management.
• Recommend practical approaches to improve customer acquisition.

6. Revenue & Growth Support

• Support the achievement of monthly and quarterly sales objectives.
• Collaborate with the Business Development Executive to convert qualified opportunities into paying customers.
• Identify opportunities for recurring technology support and maintenance services.
• Support client referrals, account expansion, and long-term business relationships.

Candidate Requirements

Education

• Bachelor's degree or HND in Business Administration, Marketing, Sales, Economics, Information Technology, or a related discipline.
• Equivalent practical business development experience will also be considered.

Experience

• 1–3 years of experience in business development, sales development, B2B sales, lead generation, or customer acquisition.
• Previous experience selling technology, software, IT services, or professional services is an advantage.
• Experience engaging Ghanaian SMEs and corporate decision-makers is desirable.

Skills & Competencies

• Strong verbal and written communication skills.
• Confidence in making outbound calls and approaching prospective clients.
• Ability to research companies and identify decision-makers.
• Strong interpersonal and relationship-building abilities.
• Good understanding of consultative and solution-based selling.
• Organizational skills and disciplined follow-up.
• Familiarity with Microsoft Office, Google Workspace, CRM systems, and LinkedIn.
• Ability to work independently and meet performance targets.
• Willingness to travel locally for business meetings and prospect visits.

Performance Expectations

The successful candidate will be expected to maintain consistent prospecting activity and contribute measurable opportunities to the company's sales pipeline.

Initial Monthly Performance Targets

• 80–120 new targeted prospects researched and identified.
• 150–200 outbound outreach activities, including calls, emails, LinkedIn messages, and follow-ups.
• 20–30 meaningful prospect conversations.
• 8–12 qualified discovery meetings scheduled.
• 5–8 sales-qualified opportunities handed over to the Business Development Executive.
• Accurate weekly pipeline reporting and follow-up tracking.

Performance will be evaluated based on lead quality, qualified meetings, pipeline contribution, consistency, and commercial outcomes, not simply outreach volume.

Targets may be adjusted based on market conditions, assigned territories, and the candidate's initial onboarding period.

Compensation & Benefits

• Competitive compensation structure based on experience.
• Performance-based sales commissions and incentives.
• Opportunities for career advancement into Account Executive, Business Development Executive, or Regional Sales positions.
• Exposure to international technology projects and business operations.
• Professional development and sales training.
• Opportunity to work directly with company leadership and technical teams.

Specific compensation arrangements will be discussed during recruitment.

What Success Looks Like

First 30 Days

• Develop a strong understanding of Kspace services and target customer segments.
• Become familiar with the company's sales processes and tools.
• Build an initial prospect pipeline.
• Begin consistent outreach and customer discovery activities.

First 60 Days

• Establish a repeatable prospecting routine.
• Generate qualified meetings with prospective customers.
• Build relationships with business owners and decision-makers.
• Contribute qualified opportunities to the sales pipeline.

First 90 Days

• Consistently achieve agreed prospecting and meeting targets.
• Maintain an active, well-documented pipeline.
• Demonstrate clear contribution to client acquisition and revenue opportunities.
• Develop a practical understanding of the Ghanaian market and priority customer segments.

Who We're Looking For

We are looking for someone who is:

• Proactive and comfortable initiating conversations.
• Results-oriented and motivated by measurable achievements.
• Curious about business operations and technology.
• Persistent, organized, and disciplined with follow-ups.
• Confident engaging business owners and senior decision-makers.
• Willing to learn and grow within a developing technology company.
• Comfortable working in an entrepreneurial, performance-driven environment.

You do not need to be a software engineer or technical specialist. However, you must be willing to understand technology solutions well enough to communicate their business value.

How to Apply

Interested candidates should submit:

1. An updated CV or résumé.
2. A brief introduction explaining their relevant sales or business development experience.
3. A short description of how they would approach acquiring B2B clients for Kspace Technologies in Ghana.

Send to : people@kspace-technologies.com

Company Website: https://kspace-technologies.com/

Email Subject: Application – Business Development Representative (Ghana)

Kspace Technologies is an equal opportunity employer. We welcome candidates with diverse professional backgrounds who demonstrate the skills, initiative, and commitment required for the role.