Appointment Setter – Talent Accelerator Program (4 Months)

About the Opportunity

Are you confident communicating with people, building professional relationships, and turning potential business opportunities into meaningful conversations?

At GenX Leadership Academy, we are looking for a motivated and experienced Appointment Setter to join our Talent Accelerator Program for a four-month engagement.

This opportunity is designed for someone with experience in appointment setting, lead qualification, sales development, outreach, or customer-facing communication who wants to develop their sales and business development skills further.

As an Appointment Setter, you will play an important role in connecting potential clients with our leadership development and coaching services.

You will work closely with our outreach, business development, and sales teams to engage prospects, understand their needs, qualify potential opportunities, and schedule meetings with our sales representatives or closers.

We are looking for someone who is proactive, organized, confident in communication, and comfortable working toward measurable targets.

This is an opportunity to apply your existing experience, develop your sales skills, and contribute directly to the growth of GenX Leadership Academy.

Please note: This is a remote, part-time engagement requiring approximately 16–20 hours per week over four months. Compensation and contractual arrangements will be communicated transparently before engagement.

Company Description

At GenX Leadership Academy, we revolutionize the coaching experience by designing services tailored to the unique needs of individuals and organizations.

Our approach combines leadership development, coaching, and organizational performance to deliver meaningful and measurable results.

We help organizations optimize their people, systems, and performance, creating environments where individuals and teams can operate at their highest potential.

As we continue to grow our business and digital presence, we are looking for professionals who can help us engage potential clients, build relationships, and create qualified opportunities for our coaching and leadership development services.

The Role

As an Appointment Setter, you will support GenX Leadership Academy's sales and business development activities by contacting potential clients, qualifying leads, managing follow-ups, and scheduling meetings for our sales team.

You will be responsible for ensuring that prospects understand the purpose of the conversation and that scheduled meetings are relevant, qualified, and aligned with our services.

The role requires strong communication skills, organization, persistence, and the ability to manage conversations professionally.

You should be comfortable working independently while maintaining alignment with our outreach strategy, qualification criteria, and business development priorities.

Key Responsibilities

Lead Qualification & Prospect Engagement

  • Contact potential clients and prospects through LinkedIn, email, phone, or other appropriate communication channels.
  • Engage prospects in professional and meaningful conversations.
  • Understand potential clients' needs, interests, challenges, and business objectives.
  • Assess whether prospects are suitable for GenX Leadership Academy's coaching and leadership development services.
  • Identify qualified prospects based on agreed qualification criteria.
  • Maintain a professional and positive experience throughout the initial sales process.

Appointment Setting & Scheduling

  • Schedule qualified meetings between potential clients and our sales representatives or closers.
  • Coordinate meeting times and ensure appointments are properly confirmed.
  • Manage calendars and scheduling processes using the company's preferred tools.
  • Ensure that prospects understand the purpose, format, and expectations of scheduled meetings.
  • Provide relevant prospect information to the sales team before appointments.
  • Support the rescheduling of missed or canceled appointments when appropriate.

Follow-Up & Relationship Management

  • Follow up with prospects who have expressed interest but have not yet scheduled a meeting.
  • Maintain consistent and professional communication with potential clients.
  • Re-engage prospects who have previously shown interest.
  • Confirm scheduled appointments and reduce unnecessary no-shows.
  • Maintain organized follow-up sequences and communication records.
  • Identify opportunities to move interested prospects toward a qualified sales conversation.

CRM & Sales Pipeline Management

  • Maintain accurate and up-to-date prospect information in the company's CRM or tracking system.
  • Record outreach activities, conversations, appointment details, and follow-up actions.
  • Track the status of leads throughout the qualification and appointment-setting process.
  • Ensure that qualified prospects are properly transferred to the sales team.
  • Maintain visibility into scheduled, confirmed, attended, canceled, and rescheduled appointments.
  • Support the development of structured appointment-setting workflows.

Performance Monitoring & Optimization

  • Track appointment-setting activity and performance metrics.
  • Monitor qualified appointments booked and attended.
  • Identify opportunities to improve prospect engagement and qualification.
  • Analyze basic performance indicators, including contact rates, booking rates, and show-up rates.
  • Communicate challenges, insights, and opportunities to the business development team.
  • Contribute ideas for improving appointment-setting processes and sales conversion.

Team Collaboration & Sales Support

  • Collaborate closely with outreach specialists, business development professionals, and closers.
  • Understand the company's services, target audiences, and qualification requirements.
  • Communicate prospect information and meeting context clearly to the sales team.
  • Support the coordination of outreach and appointment-setting activities.
  • Take ownership of assigned targets and responsibilities.
  • Contribute to a professional, organized, and results-oriented sales environment.

Required Qualifications

  • Approximately 1–3 years of experience in appointment setting, sales development, lead qualification, outreach, customer service, or a related field.
  • Experience communicating with potential clients through professional channels.
  • Strong written and verbal communication skills.
  • Ability to engage prospects in professional conversations and understand their needs.
  • Experience managing follow-ups and maintaining prospect relationships.
  • Familiarity with appointment scheduling, calendar management, or sales coordination.
  • Ability to maintain accurate prospect records and track communication activities.
  • Good organizational skills and attention to detail.
  • Ability to work independently and manage assigned activities.
  • Comfortable working toward performance targets and measurable objectives.
  • Strong interest in sales, business development, and relationship building.
  • Ability to work collaboratively in a remote environment.

Preferred Qualifications

  • Experience with B2B appointment setting or sales development.
  • Familiarity with LinkedIn outreach and professional networking.
  • Experience using CRM platforms such as HubSpot, Salesforce, or Pipedrive.
  • Familiarity with calendar scheduling tools such as Calendly or similar platforms.
  • Experience qualifying leads based on business needs, interest, and suitability.
  • Familiarity with sales pipelines and appointment-setting workflows.
  • Experience working with coaching, consulting, leadership development, or professional services businesses.
  • Understanding of appointment-setting performance metrics, including qualified meetings booked and attended.
  • Experience supporting sales representatives or high-ticket closers.
  • Familiarity with GDPR and responsible handling of business contact information in European outreach activities.

Who We're Looking For

We are looking for someone who:

  • Enjoys communicating with people and building professional relationships.
  • Is confident initiating conversations with potential clients.
  • Can ask relevant questions and understand prospect needs.
  • Is organized and consistent with follow-ups.
  • Takes ownership of appointments and assigned targets.
  • Communicates clearly and professionally.
  • Can work independently while collaborating with a remote team.
  • Is comfortable working toward measurable results.
  • Is proactive in identifying opportunities to improve the appointment-setting process.
  • Values feedback, continuous learning, and professional development.

You do not need to be a senior sales professional or an expert in closing deals.

We are looking for someone with practical experience, a strong work ethic, and the ability to engage prospects professionally while consistently generating qualified sales opportunities.

What You Can Expect

By joining GenX Leadership Academy, you will have the opportunity to:

  • Contribute to business growth: Help generate qualified sales opportunities and connect potential clients with our services.
  • Develop practical sales experience: Work directly on lead qualification, appointment setting, follow-ups, and sales coordination.
  • Collaborate with experienced professionals: Work closely with outreach, business development, and sales teams.
  • Improve communication skills: Develop your ability to engage prospects and conduct professional conversations.
  • Build sales expertise: Gain practical experience with qualification, scheduling, CRM management, and sales pipeline processes.
  • Work flexibly: Contribute remotely with a flexible, results-oriented schedule.
  • Take ownership: Manage assigned appointment-setting activities and contribute ideas for improving performance.

Engagement Details

  • Duration: 4 months.
  • Workload: Approximately 16–20 hours per week.
  • Location: Remote, Germany / Europe.
  • Company registration: Berlin, Germany.
  • Working arrangement: Flexible, results-driven, with agreed deliverables and team coordination.
  • Contract: Formal contract provided, subject to mutually agreed terms.
  • Compensation: Commission Based/ Performance Based

We are looking for someone who can contribute consistently to appointment-setting activities while maintaining professional communication, organized workflows, and measurable progress.

Important Notes Before Applying

  • This is a four-month, part-time engagement.
  • Applicants should have practical experience in appointment setting, sales development, lead qualification, or a related field.
  • The expected commitment is approximately 16–20 hours per week.
  • The role is remote and requires effective communication across a distributed team.
  • Applicants should be comfortable communicating with potential clients and managing follow-ups.
  • Candidates should be able to discuss their previous appointment-setting experience, qualification methods, and approach to generating qualified meetings.
  • Contractual terms, compensation, and start date will be agreed upon before the engagement begins.

Commission Structure

  • Base Commission: €30 per qualified appointment attended.
  • Extra Commission: 2% of every closed deal.

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