Admin & 3S Client Success Coordinator

GoToFR.com | Remote anyware
₹20,000-₹30,000/month
Full-time | Remote, India | Monday-Saturday
UAE business-hours overlap required
About GoToFR
GoToFR connects business strategy with execution through 3S coaching, implementation projects and specialist support.
The opportunity
We are looking for a highly organised Admin & 3S Client Success Coordinator to keep client programmes, calendars, meetings, documents and follow-up organised.
Your job is to make sure:
Clients know what is happening.
The team knows what needs to happen.
Nothing important gets missed.
What you will own

• Business calendars.
• Meetings, bookings, links and reminders.
• Meeting notes and action lists.
• Client documents and records.
• 3S client onboarding.
• Programme access and schedules.
• Coordination of accounting-owner and service-owner groups.
• Masterclasses and workshops.
• Registrations and attendance.
• Recordings and resources.
• Participant communication.
• Client action follow-up.
• Participation tracking.
• Routine client queries.
• Escalation of disengagement or unresolved issues.
• Invoice and payment-reminder coordination with Accounts.
• Client administration.
• Recruitment and partner paperwork support.

What you bring

• Strong organisation.
• Excellent attention to detail.
• Clear and warm communication.
• Administration, programme coordination or customer-support experience.
• Comfortable with calendars and spreadsheets.
• CRM familiarity.
• Online meeting tools.
• Ability to follow up consistently without constant supervision.

First 90 days
Build:

• Clear onboarding checklist.
• Reliable programme calendar.
• Client follow-up tracker.
• Accurate programme records.
• Better response-time discipline.
• Visibility of unresolved client issues.

Role boundary
This role owns enrolled-client support and programme logistics.
It does not own:

• Coaching
• Strategic advice
• Sales qualification
• Closing
• Bookkeeping
• Wider content marketing

Apply
Send:

1. CV
2. Short example of a programme, calendar or client onboarding process you organised
3. Expected compensation
4. Availability

Screening questions

1. Tell us about a programme, event, calendar or client onboarding process you coordinated.
2. How do you make sure that no follow-up task gets forgotten?
3. What tools have you used for calendars, CRM, spreadsheets and online meetings?
4. A client has missed two coaching sessions and has not responded to reminders. What would you do?

Torre.ai Posting
Admin & 3S Client Success Coordinator
GoToFR.com | Remote, India | Full-time
₹20,000-₹30,000/month
Role purpose
Coordinate enrolled-client support, 3S programme logistics, meetings, documents, attendance, resources and follow-up so clients receive a smooth and organised experience.
Responsibilities

• Calendar management
• Meeting coordination
• Client onboarding
• Programme administration
• Attendance and registration
• Participant communication
• Client action tracking
• Routine client support
• Invoice/payment reminder coordination
• Documentation
• Recruitment and partner paperwork support
• Escalation management

Ideal profile

• Administration
• Customer success
• Programme coordination
• Client support
• Calendar management
• Documentation
• CRM
• Spreadsheets
• Strong follow-through
• Excellent communication

90-day outcome
Establish dependable onboarding checklists, programme calendars and client follow-up systems with clear visibility of unresolved issues.
Remote: India
Monday-Saturday
UAE business-hours overlap