Accounts Receivable Specialist - Freelance, Remote

About the Client

Our client is an established, mid-sized US company that sells to business customers and runs a lean, hands-on finance function. Their accounting team works in a practical, less automated environment built on Sage 100 and Excel, where people are trusted to own their work from start to finish. They’re looking for a dependable remote professional to take charge of their entire AR desk and work closely with their sales, operations, and accounting teams.

Why does this role exist?

The company needs one experienced, detail-oriented person to take full ownership of its accounts receivable, from invoicing through collections and reconciliation. This role keeps cash flowing in, customer accounts accurate, and billing disputes resolved quickly, so leadership can trust the numbers without chasing them. You’ll also give light administrative support to company leadership.

The Impact you’ll make

Invoicing & Customer Account Management

Prepare and send accurate invoices, statements, and supporting documentation
Maintain accurate customer records, including billing addresses, contacts, payment terms, tax details, and account changes
Review or help establish customer credit limits and payment terms

Cash Application & Payment Research

Review bank activity, lockbox information, checks, ACH payments, wires, credit card payments, and remittance details
Manually post and apply customer payments in the ERP system (Sage 100)
Research and resolve unapplied cash, short payments, overpayments, deductions, and misapplied payments

Collections

Monitor aging reports and keep a consistent collection cadence for current and past-due accounts
Contact customers by phone and email about invoices, balances, payment commitments, disputes, and overdue accounts
Maintain accurate collection notes, promise-to-pay dates, and account status updates

Disputes, Credits & Adjustments

Research invoice discrepancies and work with sales, operations, and accounting to resolve customer disputes
Process and apply approved credit memos, customer credits, adjustments, and write-offs

Reconciliation, Reporting & Leadership Support

Reconcile customer accounts, the AR subledger, revenue accounts, and related general ledger activity
Prepare AR aging, collection, dispute, and cash receipt reports for management
Provide occasional administrative support to company leadership, including scheduling, document preparation, and follow-up coordination

Skills, Knowledge and Expertise

Required

Recent, long-term, hands-on full-cycle AR experience with a stable job history
Personally handled collections, manual cash application, credit terms, credits, disputes, and reconciliations, ideally within a one- or two-person AR team
Recent experience supporting a US-based company or communicating directly with US customers
Clear, easily understood spoken English for unscripted customer calls, plus strong written English
Proficiency in Excel and experience with accounting or ERP systems, with a strong grasp of debit and credit mechanics

Your superpowers are…

Technical
- Full-cycle AR: invoicing, cash application, collections, aging, and reconciliation
- Basic accounting principles and debit and credit mechanics
- Sage 100 (or comparable ERP), Microsoft Excel, Outlook, and the Microsoft Office Suite
- Payment research across checks, ACH, wires, lockbox, and credit card remittances
Soft skills
- Confident, clear phone communication, even in detailed, unscripted, or tense conversations
- Direct, professional communication, with the ability to work well with strong personalities
- Sharp attention to detail and strong organization
- Independence: you manage your own workload without needing to be chased
- Collaboration with sales, operations, and accounting to get to the root of a problem

WFH Set-Up:

Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
Internet speed of at least 40MBPS
Headset with an extended mic that has noise cancellation and a webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home

You should apply if…

You take pride in owning a whole process and don’t need a big team or heavy automation to do it well
You’re comfortable picking up the phone and having firm, respectful conversations about money
You speak up, ask direct questions, and are at ease with colleagues who are equally direct
You like digging into the details until the numbers tie out
You’re reliable and consistent, and you’ve stayed long enough in past roles to see your work through
You’re happy to jump in on small admin tasks when leadership needs a hand

What to expect…

Work Setup:

Remote position
Must have a reliable internet connection and a quiet workspace
Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours: