Account Manager

About SafeLease

At SafeLease, we’re rethinking how P&C insurance is sold in an age of technological change. We believe the industry’s biggest inefficiencies aren’t technical problems — they’re structural ones. And we’re building the team to tackle them.

SafeLease is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants. Most insurance companies either distribute products or bear the risk — we do both. We back our policies with our own capital, which means we control the full stack: product design, tech, and the speed at which we move. That end-to-end ownership lets us offer customers real flexibility, saving time and money for more than 4,000 properties insured for billions in value nationwide.

We’re a team of 85, growing over 100% annually, and we’ve done it without sacrificing profitability or culture. Here, you’ll get high discretion and a wide aperture of problems to solve. We embrace the newest technologies, move fast together, and operate with the intensity of a small company where every person’s work is visible. If you’re looking for a place to sharpen your craft alongside people who take their work seriously, you’ll fit right in.

About the Role

When someone rents a storage unit, SafeLease protects what they store inside, and the storage owner earns revenue from it. SafeLease is a product of Etude, focusing on the self storage insurance industry.

Account Managers at SafeLease are strategic partners to self-storage owners and operators. You’ll help each customer shape how their tenant protection program runs in their business, then grow it into a meaningful revenue line across their portfolio.

You’ll build a deep understanding of how storage businesses operate and pair it with a consultative, data-driven approach that helps customers get more from their program. Your success is measured by customer retention, program performance, and revenue growth through expansion and upgrades.

Responsibilities

• Learn how each customer operates and guide how they roll out their protection program: which tenants are enrolled, how it’s priced, and how it fits their move-in process.

• Become the go-to expert on our products, our customers, and the self-storage industry.

• Use performance data to show customers what’s working, what to change, and the value their program delivers.

• Bring ideas that help customers hit their goals and run a stronger business.

• Build relationships that last and grow the partnership as their business grows.

• Proactively share what you hear with Product, Sales, and Support to shape what we build next.

What you’ll bring

• 3+ years in B2B account management, customer success, or consultative sales with a revenue target.

• Strong commercial judgment and a history of growing accounts, not just managing them. You know how to find where a customer can get more value and develop a plan to turn it into new business.

• You make complex problems simple and communicate them clearly.

• You’re self-motivated, adaptable, and curious, and you do your best work when things move fast.

• No storage or insurance background needed. We’ll teach you the industry.

Why SafeLease?

The tech: Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners.

The team: We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego.

The stability: We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity.

The employee experience: We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work.

If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.

Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.