Product Owner, Item Development Platform


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Role Description

As our Director, Item Cloud Digital Product Owner for Project Proteus, you’re a key driver to how we increase the scale, efficiency, and quality of assessment development for the SAT, PSAT/NMSQT, PSAT 10, and PSAT 8/9 ELA tests. You’re also a thought leader on assessment design and development innovation for other programs.

In this role, you will:


  • Strategy and Planning (60%)

    • Develop and manage product vision, product roadmap, and prioritized backlogs, based on long- and short-term product goals and organizational priorities and with input from AD&D and Item Cloud Engineering.
    • Drive clarity and alignment across diverse inputs by proactively proposing and advocating for a prioritized product roadmap that balances stakeholder needs, technical feasibility, and user impact.
    • Collaborate with Design and Engineering Leads to develop goals and slate stories for each sprint based on our priorities and capacity.
    • Document clear and comprehensive requirements and acceptance criteria for stories in advance of grooming sessions.
    • Contribute to internal investigation of and experimentation with emerging technology solutions, including discussion of their potential application in assessment development.

  • Testing and Delivery (20%)

    • Validate stories from current sprint based on the stated acceptance criteria.
    • Facilitate the implementation or integration of new features via timely releases that deliver continuous value to our users.

  • User research (10%)

    • Collaborate with team members and others in AD&D on user interviews, focus groups, usability tests, etc. to help shape the design and development of new features or inform the efficacy of existing features.
    • Collaborate with team members and others in AD&D to gather and monitor data on usage and behaviors to inform the prioritization of new features.

  • Communications (10%)

    • Navigate differing perspectives across disciplines and stakeholders with confidence and diplomacy, ensuring that product decisions reflect shared goals and clear trade-offs.
    • Report up and across on initiative health and risks, triaging issues when needed, and developing a regular cadence of communications with our stakeholders and users.

Qualifications

  • 5+ years relevant experience as a Product Owner of digital product(s), ideally in the EdTech space.
  • Deep familiarity with Agile practices, including building and managing product roadmaps and backlogs and collaborating with engineering and design teams.
  • Proven ability to build trusted relationships across functions and assertively guide teams toward well-reasoned, user-centered product decisions—even when priorities or perspectives diverge.
  • Strong experience defining user needs and documenting right-sized and clear product requirements.
  • Strong experience with a variety of tools and techniques to aid in the sequencing and breakdown of large chunks of work.
  • Strong experience with distilling data from survey research, usability testing, etc. to yield insight and drive decision-making.
  • Experience researching emerging or innovative technologies, including generative AI, and experimenting with them in a thoughtful, responsible manner.
  • Some background in English Language Arts (e.g., have taught ELA and/or developed ELA content) is a plus.
  • Strong analytical thinking and structured problem-solving ability.
  • Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person.
  • Proven ability to complete complex tasks on short deadlines and in a fast-paced environment.
  • Bachelor’s degree.
  • The ability to travel 4–5 times a year to College Board offices or on behalf of College Board business.

Requirements

  • Passionate about expanding educational and career opportunities and committed to mission-driven work.
  • Authorized to work in the United States for any employer.
  • Clear and concise communication skills, both written and verbal.
  • Proficiency in Microsoft Suite tools is preferred, though a willingness to learn is equally valued.
  • Curiosity and enthusiasm for emerging technologies, particularly AI-driven solutions.
  • Proactive approach to independently learning and applying new digital tools.

Benefits

  • Annual bonuses and opportunities for merit-based raises and promotions.
  • A mission-driven workplace where your impact matters.
  • A team that invests in your development and success.

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