Product Manager (User Pillar)

We’re on a mission to create a diverse group of future leaders. We do that through professional apprenticeships because we believe learning on-the-job creates a more equitable and successful path to careers. We find, train and support talented individuals, wherever they are in their career journey, and equip them with the in-demand tech, software engineering, and data skills to transform their careers and deliver a better route to growth for their employers.

We’ve had some big achievements. We hit 10,000 apprentices in our community – and counting. We launched one of the largest data apprenticeship programs in the UK with Jaguar Land Rover, and we’ve partnered with companies like Mars, Verizon and CitiBank. Not to forget becoming a mission-driven EdTech unicorn after our $220m Series D.

But we aren’t stopping here. Join Multiverse and build the future of learning at work.

THE OPPORTUNITY

We are looking for a passionate, self-starter Product Manager to drive and own the Home experience of our learners. 

Finding a new career or developing totally new skills is life changing. It can also be hard. Your job will be to make it easy for our apprentices to know and understand their best immediate next step to progress their career and learning. You will develop a deep understanding of the motivations of our apprentices, what will keep them on our programmes, and what will retain them long-term. 

You will be building for the largest employers in the world, across all industries. You’d be joining a fast growing, mission-driven tech team of 100+ product, engineering, design, data and AI/ML leaders. 

You can hear more about the role from the Hiring Manager here

SPECIFICALLY, YOU WILL: 

  • Create product strategy and set a vision 

  • Lead a squad of designers, engineers and data scientists to build the right product for the right reasons

  • Build your own product roadmap whilst maintaining and prioritising the product backlog

  • Track releases using clearly defined success metrics that move the needle

  • Acquire a deep understanding of our users in order to create a high quality experience that delivers real value and benefit to the user

ABOUT YOU:  

  • You have 3+ years’ of experience as a Product Manager of cross-functional teams that deliver excellent software

  • You care about the outcome – not just the output, utilising data and creating metrics to quantify success

  • You believe in close collaboration with other disciplines as creative partners, using leading product practice to continuously deliver value and learning

  • You’re fluent in Agile methodologies and have worked with teams who utilise Scrum or Kanban frameworks

  • You’ve got exceptional stakeholder management skills, with experience in bringing business partners with you to develop class-leading products

  • You strive for continuous improvement and thrive in a culture of open debate and candour

EXTRA POINTS IF YOU HAVE:

  • Leveraged AI / ML in the products you’ve built 

  • Built a product that uses many different kinds of data to provide insights and/or recommendations 

  • Worked in B2B SaaS and / or EdTech 

BENEFITS:

  • TIME OFF – 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days 

  • HEALTH & WELLNESS- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill – all in one mental health support

  • HYBRID & REMOTE WORK OFFERING – with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

  • TEAM FUN – weekly socials, company wide events and office snacks!

OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION:

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

SAFEGUARDING:

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service (“DBS”) for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently. 

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