Product Designer

Company Description

Amenities is the Digital Membership Platform for healthcare. The US healthcare system is a billion dollar industry and is modeled around providing care at a hefty expense. And yet, most healthcare experiences are awful and loyalty hardly exists in this industry.

Our mission is simple: build loyalty. Amenities Health helps large US health systems to (1) acquire new patients, (2) modernize their tools and (3) win patient loyalty. We build white labeled products & membership services designed to lock-in loyalty (think Amazon Prime or Costco memberships). 

At Amenities, you’ll be surrounded by experienced industry leaders and driven technology experts paving the paradigm shift in healthcare, including:

  • CEO is ex-McKinsey, MD, 2nd time founder, & former digital health executive.
  • Product team responsible for the industry-leading patient portal (3M accounts, 80% patient adoption, and 700k monthly users).
  • Engineering team includes former founders, ex-Cerner, ex-Apple, and more.

Our company values are:

  • Go big, little fixes won’t cut it
  • Delighting members is really smart business
  • Hire clever, motivated people, and trust them to figure it out
  • We do our best work when healthy, rested, and connected

As we experience tremendous market demand for our product and on the heels of a successful Series A funding round, we’re actively growing the team across sales, marketing, product, engineering, design, and customer success functions.

Job Description

We are: a small and talented high-trust team building the future of digital healthcare through a white-labeled patient loyalty platform.

You are: an experienced digital product designer who’s excited to…

… contribute your creative and critical UX thinking to our mission of winning patient loyalty through extraordinary user experience

… partner with exceptionally capable teammates in Engineering, Product and QA to implement and ship thoughtful, category-defining patient experiences at scale

… work alongside leaders in Business, Sales and Marketing to conceive and prototype compelling visions of patient-centered futures

… collaborate with your teammates in Design to collectively:

  • Hone our shared POVs on brand voice, healthcare UX and the role of design in healthcare innovation
  • Evolve our visual language, IxD and IA in service of patient and client needs
  • Adapt existing mobile experiences to new form factors, including web
  • Ideate, iterate and polish entirely new interfaces, features and flows
  • Systematize our design decisions into a robustly scalable design system of UI components that are both:
    • Flexible across our clients’ diverse brands
    • Accessible, usable and delightful for patients

 

Compensation Details: $104,000-$130,000/yr base salary + equity options 

Qualifications

Required qualifications

You have 3+ years of experience in digital product design (specific experience in the healthcare space may be a plus but is not necessary) and must be US based with US citzenship.

Through your portfolio and examples of your work, you’re able to demonstrate…

  • An ability to craft highly polished user interfaces
  • System-level UX thinking, beyond isolated screens and happy paths
  • A commitment to accessibility, including familiarity with specific a11y best practices and WCAG guidelines
  • Mastery of evolving best-practice consumer design patterns across iOS, Android and responsive web
  • Proficiency designing, prototyping and systematizing robust interfaces in Figma, leveraging component libraries and auto layout
  • An eagerness to learn and adopt new tools and technologies on the fly, including leaning into Figma’s rapidly-changing feature set
  • An ability to deliver a high level of quality both independently and through remote collaboration with cross-functional teammates

Nice-to-have skills and experience

As a startup team used to wearing a variety of hats ourselves, we’re eager to find new teammates who can complement and augment our existing competencies with new—and maybe unexpected—skills and perspectives.

If anything below looks like something in your bag of tricks, we’d love to hear about it:

  • Experience designing for B2B2C platforms
  • Real-world experience architecting, scaling and/or maintaining SaaS design systems
  • Hard-won opinions on design system tools, technologies and techniques (including such things as design tokens, code integrations, documentation systems, pattern libraries, front-end workshop tools, etc.)
  • Practical experience leveraging the latest and greatest Figma features to improve design system scalability and efficiency (particularly variables and enhanced developer integrations)
  • Experience defining and speccing out effective microinteractions (including through motion, haptic and audio design)
  • Hands-on experience with front-end development
  • Expertise in UX writing/content and/or experience implementing voice and tone guides
  • Experience engaging with and managing client stakeholders in a consulting capacity
  • Experience carrying out usability tests and user interviews
  • Experience localizing and/or internationalizing English interfaces
  • Spanish language fluency
  • Something else great we haven’t even thought of (you tell us!)

 

Additional Information

Benefits:

We’re a young company (10-20 employees), but we believe firmly that happy, healthy employees will do their best work.

👩🏻‍⚕️ 100% company-subsidized health insurance coverage

🧘🏽‍♀️ Monthly company-wide “Fill Your Cup” Fridays

🏖️ Unlimited PTO

💻 Fully remote

🎉 Company onsite gatherings (in person) 3x per year

📜 Equity options in a company you are shaping

💻 Macbook + a $1,000 home office setup stipend added to your first paycheck

If you are a creative, talented, and driven marketing  professional looking for a new challenge, we encourage you to apply for this exciting opportunity and join our team.

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