Hey đ Iâm Kristin, VP of Marketing at Pinpoint.
Weâre a high-growth start-up selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers.
Weâre hiring a Product Content Manager to create compelling, customer-driven content that fuels marketing campaigns and drives demo bookings, product adoption, and brand awareness.
Youâll be the go-to person for content at Pinpointâwriting product-led pieces, telling great customer stories, and making sure our best ideas get seen and shared.
The fine print (but way more exciting)
- This is a remote role based in the U.K., with occasional in-person meetings, events, and training
- Youâll be our only content marketerâfully owning creation, repurposing, and publishing. This is a high-output role, and weâre looking for someone who thrives on producing meaningful content, fast
- Customer interviewing is a foundational part of this role. Youâll regularly speak with customers to understand their work, then profile their best practices in content
- At Pinpoint, product-led content means writing that shows how our software solves real customer problems. This often includes screen grabs, feature walkthroughs, templates, or embedded customer stories. Itâs actionable, practical, and directly tied to product valueânot just high-level thought leadership
- Our values shape how we work. Weâre looking for people who embody these values in everything they do
About the Role:
Content production (50%)
- Interview customers to uncover compelling use cases, success stories, and adviceâthen turn those insights into high-impact, product-led content
- Produce a wide range of content formats: blog posts, case studies, website copy, emails, event scripts, and podcast interviews
- Use storytelling to show how customers use Pinpoint in practiceânot just what the product does
Content promotion (40%)
- Write our bi-weekly newsletter and monthly product release announcements, improving them over time
- Repurpose every piece of content into multiple formatsâsocial posts, short videos, internal enablement, SEO pages, etc
- Keep our LinkedIn feed full of relevant, timely, high-quality content
Planning (10%)
- Obsess over our audienceâwhere they hang out, how they think, and what messages resonate
- Use data and analytics to continuously improve content performance
- Maintain a content calendar, coordinate across the team, and hit campaign deadlines
About You:
- 2â3 years of professional writing experience with hands-on content creation for a B2B software company.
- Experience creating product-led contentâwriting that walks through a use case, includes product visuals (e.g. screenshots), and explains how the software solves real customer problems.
- A T-shaped storytellerâwriting is your core skill, but you know how to integrate visuals, video, or other formats to tell a stronger story
- You think about content âUXââhow itâs structured, consumed, and optimized
- Experience creating engaging posts for social media, especially LinkedIn
- Strong interviewerâcomfortable speaking with customers and experts to uncover insights
- Youâre proactive, curious, and organizedâable to juggle deadlines, coordinate with stakeholders, and deliver without overcomplicating things
- Conversational, engaging writing styleâno fluff, no jargon
Bonus points if you:
- Have worked in a startup or fast-paced, high-output team
- Have used AI tools to improve content workflows without sacrificing quality
- Understand digital marketing or demand generation principles
FAQs:
What does success look like in this role?
- First 30 days: Complete onboarding, publish your first few content pieces, start obsessing over our target audience, and join customer interviews
- First 60 days: Your content shows clear improvement in industry knowledge and alignment with our voice. Youâre repurposing everything youâve published in multiple ways to support marketing campaigns
- First 90 days: You can independently produce content with minimal edits and lead customer interviews
- First 6 months: Your content has poured fuel on our demand gen fire. Under your watch, weâre producing more content, of higher quality, and repurposing it more. Youâve learned our audience so well, you can anticipate their reactions and produce better content
How will my performance be measured?
- Marketing impact â Our team drives demo bookings, pipeline growth, customer product adoption, and brand awareness with key accounts. Your content will directly contribute to these goals.
- Speed & efficiency â For example, getting case studies back to customers for approval quickly to keep them engaged in the project
- Content output & repurposing â Weâd expect you to produce 1-3 content pieces per week, and find multiple ways to repurpose and repromote them (such as 5 social media posts, SEO optimization, a newsletter promo, and links back from other pages)
- Customer interviews â Are you successfully prepping customers and getting what you need out of the interviews to create compelling content?
- Performance metrics â We’ll track the results of individual content pieces through metrics like email open/click rates, social media engagement, etc
- Competencies â All Marketing team members receive quarterly reviews on expectations for competencies at their level, for example initiative and project management
What We Offer:
We want Pinpoint to be the best place youâve ever workedâsomewhere you feel valued, supported, and excited to grow. Hereâs what youâll get:
- đ©ș Gold-plated healthcare â The best medical, dental, and optical coverage money can buy. Weâve got you (and your family) covered
- đïž Unlimited holidays â Work-life balance matters. Take the time you need to rest, recharge, and enjoy life
- đ§ Mental health support â Unlimited, immediate access to professional counseling through Spillâbecause your well-being comes first
- đ° Retirement matching â A competitive plan to help you hit your long-term financial goals
- đ Remote-first culture â Work where you’re most productive. As a remote-first team, we prioritize flexibility and trust
- đ Meaningful equity â Youâre helping build something special, and you should share in its success
- đ¶ Generous parental leave â Up to 16 weeks of fully paid leave to support new parents
- đ Learning budget â Annual funds for courses, books, or anything else that fuels your personal and professional growth
- đ» Top-of-the-line equipment â MacBook Pro, 4K monitors, and all the right tools to do your best work
- đ€ A team thatâs got your back â Smart, driven, kind people who want you to succeed, our clients to be wowed, and our business to grow
A detailed overview of our benefits can be found here.
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