Loop Support: Remote Customer Support Specialist (LATAM, US experience encouraged)

Headquarters: San Francisco

URL: https://loopsupport.com

About Us:
At Loop Support, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!


Responsibilities:
  • Respond to customer inquiries and complaints via phone, email, and chat.
  • Provide detailed information about products and services.
  • Troubleshoot and resolve product issues and concerns promptly.
  • Maintain a positive and professional attitude with all customer interactions.
  • Document customer interactions and solutions accurately.

Qualifications:
  • Excellent written and verbal communication skills in English and Spanish. (Required)
  • Stable internet connection and a reliable computer setup. (Required)
  • Based in LATAM (Required)
  • Not required, but if you’ve ever worked, lived, or attended school in the US or Canada, we’d love to hear from you!
  • Ability to work independently in a distraction-free home office.
  • A positive and professional attitude with a customer-first mindset.
  • Previous experience in customer support is a plus, but not required.
  • Strong problem-solving skills and ability to think on your feet.

Go to posting –> https://weworkremotely.com/remote-jobs/loop-support-remote-customer-support-specialist-latam-us-experience-encouraged

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