Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is currently looking for Japanese Customer Service Representatives.
This is a remote position and you can work from any region in Spain!
- Assist customers through phone and/or chat about account management, billing issues, content and basic site and application navigation.
- Provide account and application support to our clients, specifically with regards to software functionality and troubleshooting of system configurations and network settings.
- Give accurate and real-time responses to customers
- Native level of Japanese
- B1-B2 level of English
- Experience using Windows Operating Systems
- Browsers knowledge
- Familiarity with SaaS platforms
- A positive and can-do attitude
- Communicate effectively and professionally with others
- Strong time management skills to ensure productivity
- Concise communication.
- Part-time contract, from Monday to Sunday, from 12.00 am to 4.00 pm
- Salary: 20.000-22.000€ gross/year
- Recommendation Program – bring a friend and get a bonus.
- Individual career paths and opportunities to grow within the project.
- Modern offices with amazing views located close to the beach.
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
- You will have the opportunity to be part of a multinational company, with presence in more than 80 countries