Experienced UX/UI/CX designer

Company Description

We care about the impact we make; we care about the team we create; we make complex technologies simple and accessible.

Our Why: Social Connection and Home Safety

In today’s world, social isolation is a pressing issue, especially for the elderly and those with cognitive or physical disabilities. Ensuring that vulnerable people can live safely and independently at home has never been more important, whether they live alone in their family home or as part of a retirement or aged-care community.

As a team of smart, dedicated and passionate individuals we have made it our mission to tackle this challenge head-on. We’ve done this by building a remarkable platform designed to enrich lives and we have the success stories that prove its effectiveness. You can check them out at https://www.mylumin.org/success-stories-families.

How we do it

With our end-to-end ecosystem, we’ve made the benefits of technology accessible to even the most tech-shy individuals. From home automation and emergency duress systems to voice-activation, VoiP, messaging, and calendar and medication management – our comprehensive platform caters to diverse needs.

At the core of this ecosystem is our custom hardware – a large, (soon to be voice-activated) touchscreen smarthub – running on a customized version of Android, along with seamless integration with smartphones and tablets.

Experience and Expertise That Sets Us Apart

We’re not new to this game. Lumin is a product of Blocksglobal, a company with a proven track record of developing successful products since 2006. We’ve been a Ruby on Rails shop since the beginning, using React/RN since its earliest releases, and mastering the Android OS since 2012. We remain commited to ongoing R&D and will continue to evolve and embrace any advances that help us further our mission.

We’re scaling up! Join a fast growing team with real impact

As we continue to expand, we’re seeking talented individuals to join our close-knit team. This role offers you the unique opportunity to work on a product that encompasses hardware, cloud software, and multiple app platforms. Your efforts will have a direct impact on improving the lives of vulnerable communities.

Why Join Lumin?

  • Meaningful Work: At Lumin, you’ll find purpose in your work – making a positive impact on the lives of those who need it most.

  • Collaborative Environment: Join a team of passionate, like-minded individuals who are committed to our mission and are always willing to support and inspire each other.

  • Career Growth: As part of our growing team, you’ll have opportunities to develop professionally and take on exciting new challenges.

  • Flexible Environment: We understand the importance of work-life balance, offering a flexible and supportive work environment.

If this sound like you, Get in touch and let’s create a brighter, more connected future together.

The Nuts and Bolts

We work as a hybrid distributed team, with staff across Melbourne and Internationally. Team members may work remotely or make use of our office and warehouse in bayside Melbourne (Seaford). We are also open to providing dedicated desks in appropriate co-working spaces. In short, if your personality and skills are the right fit, we don’t mind where you are (as long as the time-zone roughly aligns).

We regularly come together for team reviews at the office (or remotely for those who cannot attend).

Job Description

What we want from you

First and foremost you will have the usual traits of a good human; a humble, respectful and collaborative attitude with an ongoing drive to improve yourself and those around you. With confidence in your skills you will be opinionated but not dogmatic, always remaining open-minded. Because we’re individually only as good as the collective team.

You are also ready and willing to step up as every team member is expected to take on product ownership responsibilities.

Your skills

Lumin is a pioneering organisation dedicated to enhancing the lives of vulnerable individuals through technology. Our mission is to provide accessible solutions that empower everyone, regardless of their abilities or technological proficiency. We’re in search of an exceptionally experienced Senior UX/UI Designer & Art Director who excels in tackling complex challenges and possesses a wealth of expertise in creating inclusive, visually stunning user experiences across diverse platforms and devices. 

Assist Lumin product and tech team across the full Customer Journey and mapping of the end to process.  Create detailed customer journey maps to visualise the end-to-end customer experience, identifying pain points and opportunities for improvement. User-centered design approach and principles to design intuitive and user-friendly customer interfaces across our products, feature and services.

As an experienced UX/UI Designer & Art Director at Lumin, you will lead our design endeavours with a focus on elevating accessibility, innovation, and artistic direction. Your role will involve crafting intuitive interfaces that cater to users with diverse needs, including those with mild cognitive impairment, dexterity issues, or poor vision. Additionally, you’ll have the pivotal task of shaping the visual identity of Lumin through art direction, ensuring consistency and impact across all brand and marketing materials. 


Key responsibilities

  • Strategic Design Leadership: Lead the design strategy for Lumin, leveraging your extensive experience to drive innovation and excellence in user experience and visual design. 

  • Inclusive Design Mastery: Champion accessibility and inclusivity in all design initiatives, ensuring that our products are usable and enjoyable for users of all abilities. 

  • User-Centered Design Advocacy: Advocate for user-centered design principles throughout the organization, guiding cross-functional teams to prioritise user needs and preferences. 

  • Cross-Platform Expertise: Demonstrate expertise in designing for a variety of platforms and devices, with a focus on creating cohesive and seamless experiences across different mediums. 

  • Artistic Direction Prowess: Define and execute the artistic direction of Lumin’s brand and marketing efforts, infusing creativity and innovation into all visual communications. 

  • Collaborative Leadership: Collaborate effectively with stakeholders across the organization, including product managers, developers, marketers, and executives, to align design initiatives with business goals and objectives. 

Must have: 

  • Minimum of 5 years of experience in UX/UI design, with a proven track record of delivering exceptional, accessible interfaces. 

  • Deep understanding of accessibility standards and best practices, with experience designing for users with diverse needs and abilities. 

  • Empathy and understanding of the range of customers 

  • Proficiency in industry-standard design tools such as Adobe XD, Sketch, Figma, or similar. 

Added bonus: 

  • Extensive experience in art direction for branding and marketing initiatives, with a portfolio showcasing your creative vision and impact. 

  • Strong leadership skills with the ability to inspire and mentor junior designers. 

  • Excellent communication and collaboration skills, with the ability to articulate design concepts and decisions effectively to diverse audiences. 

Additional Information

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