Customer Service Agent

Job Brief: Join our dynamic team as a Remote Customer Service Agent and be the face (or voice) of our company. This role requires excellent communication skills, a passion for helping others, and the ability to work from the comfort of your home.

Responsibilities:

  • Answering customer inquiries via phone, email, and chat.

  • Resolving customer complaints or forwarding them to the relevant department.

  • Providing information about our products and services.

  • Logging all interactions in our customer relationship management (CRM) system.

  • Participating in training sessions to stay updated with product knowledge.

Skills Required:

  • High school diploma or equivalent.

  • PC or Laptop (Windows 10 or 11)

  • Previous experience in a customer service role is a plus.

  • Strong communication and interpersonal skills.

  • Reliable internet connection and a quiet workspace.

  • Proficiency with computers and basic software applications.

 

Benefits 

  • Select your own hours.

  • Work from the comfort of your own home

  • Ability to work for multiple Businesses.

  • Competitive salary with performance-based bonuses.

  • Opportunities for professional growth and development.

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