Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents…
We are looking for a Technical Support Specialist!Key responsibilities1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT.2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor…