Business Product Owner

The role is responsible for leading, implementing and improving specific features of the Docebo AI LMS platform through envisioning product increments with business values, interacting with various internal teams and gathering feedback. In particular, this role sits within the Crazy Innovation Department and she/he will also be responsible for the product ROI and will be responsible for the product innovation roadmap, priority and business value of all the increments.

Location: Biassono, Italy or remote in Italy
Reports to: Innovation Product Manager 

Responsibilities:

• Manage new product innovations and capture vision from stakeholders 
• Define and prioritise the key activities of the development team/s based on the product roadmap
• Create product incremental developments with business values to define priorities
• Responsibility for the ROI of the product increment he/she leads
• Build and re-prioritise the work and story backlog of the team when organisational priorities change to ensure maximum value delivery
• Monitor and measure success of new product features through analytical tools  
• Enhancing research and development innovation through data driven methodology
• Build and encourage stakeholder participation in the product innovation cycle

New Products development

• Manage product vision and road-map to drive innovation
• Work closely with C-levels to optimize business innovation
• Manage feedback of user engagement to optimize future product development
• Research and analyze market, the users and the innovation roadmap for the product
• Follow the industry and market developments to propose new innovations

Continuous Product improvement (internal)

• Interact with sales team to improve go-to-market and gather feedback for lost deals and new business opportunities
• Interact with marketing team to improve product positioning, gather market analysis and create content pills for marketing and customer-facing colleagues
• Interact with GCS to gather customer feedbacks and collect new ideas 
• Interact with the CEO and all the internal/external stakeholders to keep on top of the product innovation
• Together with UI/UX and marketing teams he defines stakeholder/personas and involves them into the agile product lifecycle (Design thinking approach and sprint review)

Continuous Product improvement (external)

• Interact with existing customers to listen to feedbacks and gather new data and problems they’re willing to solve with Docebo LMS
• Interact with special prospects to explain and position their product
• Interact with Analyst (with marketing) to present new features and improve the analyst product perception and market positioning

Business Analysis

• Opportunity Canvases for new initiatives
• User Story Mapping, Epics and high-level User Story definition for new features/initiatives. It includes ACs’ titles (let’s call them Scenarios)
• Market & Competitor Analysis
• Focus Area strategy definition
• Investigate and offer new functionality for the Docebo LMS product 
• Ongoing research and understanding of customer needs, developing knowledge and insight so as to be seen as a valued business partner
• Conduct research on industry best practices, standards and other market data

Requirements:

• Minimum of 3 years of equivalent position 
• Ability to work in an Agile/Scrum environment
• Proven planning and prioritising skills in order to deliver to deadlines
• Exceptional analytical and problem-solving skills
• Ability to communicate complex technical concepts
• Excellent command of the English language and the ability to present and defend your ideas to other key stakeholders both verbally and in writing
• Confidence to influence, communicate, and build relationships with key stakeholders
• Ability to manage upwards, influencing senior leaders 
• Ability to review processes and drive change through continuous improvement

Nice to have:

• Marketing, economics background; BA/BS in Computer Science or a related technical field or equivalent practical experience
• General knowledge of web development technologies
• General knowledge of cloud technologies
• Previous experience in e-learning industry and/or SaaS development environment
• P&L, budgeting, business planning and Agile product life cycle approach

About Docebo:

Here at Docebo, we power learning experiences for over 2,000 customers around the world with our easy-to-use, highly configurable platform designed to make customers, partners, and employees love their learning experience. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and have grown exponentially in the process.

Docebo is a global company with offices in Italy, France, the United Kingdom, the United States, Canada, and more. Our people believe in six core values, simply defined and manifested in everything we do – Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If you’re ready to join one of the fastest-growing learning technology companies on the market, apply today!

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