Join a creative agency that’s cultivating the best corporate gifting experiences in the world through personal white-glove service, amazing gift selections / retail genius, and thoughtful, user-friendly software. You will be helping bring our clients’ brands to life by supporting our Project Management team. Our Project Specialists work closely with our Project Managers and Client Account Managers (we call them Creative Partners) to manage and execute client projects from order approval through delivery.
You will be exposed to the entire project life cycle involving order entry, vendor relations, production design, technology implementation, and fulfillment. You will develop a strong understanding of Brilliant’s business (who we are, what we do, how we work).
You will be assisting with:
Communicating with vendors and suppliers
Confirming inventory and pricing
Entering purchase orders
Coordinating art proofs
Completing invoice payments
Managing sample orders
Entering shipping + tracking information
Ad-hoc project requests
In addition to working alongside our Project Management team, you will interface internally with Creative Partners, Designers, Tech, Operations and Customer Success. This role is a unique entry point into our company and can lead to a variety of career paths within Brilliant, within the Creative Services team, and in other areas of our rapidly growing, profitable company. This can be either an entry-level role, or a great role for someone making a career change.
We value creativity, hustle and grit. Ideal candidates are curious learners, proactive communicators with a yearning to deliver excellent client service. You are deadline-driven, enjoy contributing behind-the-scenes and delving into the nitty-gritty details. You are a lover of process and organization.
1 + years of full-time experience in marketing, project management, or project coordination
People-person with lots of empathy
Ability to learn quickly and be nimble in a fast-paced environment
Highly collaborative and team-oriented
Strong customer service mentality + positive attitude
Detail oriented and organized
Proactive and able to manage competing priorities
Excellent written and verbal communication skills
Eager to learn and grow
You have an innate curiosity and passion for intentional gifting. You will support our clients gifting initiatives through impactful branded merchandise, creative packaging and thoughtful collateral.
#remotelife: You love the freedom remote work brings, and you know that with great freedom comes great responsibility. You’re ready for both.
Open vacation / PTO policy
Company subsidized health insurance
401k (US Only)
Annual company-wide winter break and summer weekend, and generous holiday calendar
Monthly personal holiday (the Brilliant Self Care Day ✨)